📄 Privacy Policy

1. Introduction
* ER GROUP TECHNOLOGY: https://www.ergrouptech.com
* Purpose: This Privacy Policy describes how ER GROUP TECHNOLOGY (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, or interact with our integrated Meta Platforms, Inc. (“Meta”) tools on this website.

2. Information We Collect
A. Information You Provide Directly
* Examples: Name, email address, phone number, shipping address, account password (encrypted), and any content you post (e.g., comments, reviews).
* Context: Collected when a user registers, makes a purchase, signs up for a newsletter, or contacts support.
B. Information Collected Automatically (Including Meta Tools)
This section is crucial for a site with Meta integration.
| Type of Data | Source/Method | Purpose |
|—|—|—|
| Usage Data | Cookies, Server Logs, Analytics Tools (e.g., Google Analytics) | To monitor and analyze the use of the Service, measure website performance, and improve the user experience. |
| Device Data | IP Address, User Agent, Browser Type, Operating System, Screen Resolution | To diagnose server problems, administer the Service, and for security. |
| Meta Pixel Data | Meta Pixel/Facebook Tracking Tool | To measure the effectiveness of advertising, understand user actions after viewing or clicking an ad, and provide targeted advertising. |
| Social Plugin Data | Facebook Like/Share Buttons, Instagram Embeds | Meta may collect information (like your IP address and the pages you visit) even if you don’t click the button, if you are logged into a Meta product. |
| Facebook Login Data | User profile data provided upon using “Log in with Facebook” | Name, email address, profile picture, etc., only with user consent to create/link an account on your site. |

3. How We Use Your Information
* To Provide and Maintain the Service: Processing transactions, delivering products.
* To Personalize Your Experience: Remembering preferences, tailoring content.
* For Marketing and Advertising: Sending newsletters, and crucially, serving personalized ads through Meta’s advertising platform (via the Pixel).
* For Security: Detecting fraud and preventing illegal activities.
* To Communicate: Responding to inquiries and providing support.

4. How and Why We Share Information
* With Meta Platforms, Inc.:
* Crucial Point: Clearly state that by using your site, you share data with Meta through the Pixel and social plugins for the purpose of running targeted ads and analytics. State that Meta’s own privacy policy governs how Meta uses that data.
* With Service Providers: Companies that help you operate the website (e.g., hosting, payment processors, email services).
* For Legal Reasons: To comply with law, enforce your terms, or protect rights.

5. Your Data Protection Rights
* Right to Access: You can request a copy of the personal data we hold about you.
* Right to Rectification: You can request correction of inaccurate data.
* Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data, subject to certain exceptions.
* Right to Object/Restrict Processing: You can object to certain types of processing (like direct marketing or processing based on legitimate interests).

6. Use of Cookies and Tracking Technologies
* Must include: A clear definition of cookies, their purpose, and how users can manage or disable them (usually via a Cookie Consent Banner).
* Reference Meta: Mention that the Meta Pixel places a cookie or uses similar technology to track user behavior.

7. Contact Us
* Email: admin@ergrouptech.com